掲載情報とヤマトグループ関連サービスとの関係について
●戻る
リコール・自主回収情報 
家電
東芝キヤリア「エコキュート」(運転中にユニット本体が変形するおそれ)    (2020/2/18 - 188 Clicks)
【該当製品】
製品:自然冷媒CO2ヒートポンプ給湯機(エコキュート)

製造期間:2009年11月から2019年3月まで

対象機種:
<家庭用>
●家庭用0シリーズ
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWH-FB370CT・HWH-FB370C・HWH-450CU
HWH-FB370CT-Z・HWH-FB370C-Z・HWH-450CU-Z
HWH-FB370CT-GZ・HWH-FB370C-GZ・HWH-450CU-GZ
HWH-FB370CTN・HWH-FB370CN・HWH-450CUN
HWH-FB370WCT・HWH-FB370WC・HWH-450CU
HWH-FB460SCT・HWH-FB460SC・HWH-600CU
HWH-FB460SCT-Z・HWH-FB460SC-Z・HWH-600CU-Z
HWH-FB460SCT-GZ・HWH-FB460SC-GZ・HWH-600CU-GZ
HWH-FB460SCTN・HWH-FB460SCN・HWH-600CUN
HWH-FB460SCTN-GZ・HWH-FB460SCN-GZ・HWH-600CUN-GZ
HWH-FBH370CT・HWH-FBH370C・HWH-450CU
HWH-FBH460SCT・HWH-FBH460SC・HWH-600CU
HWH-F370CT・HWH-F370C・HWH-450CU
HWH-F370CT-Z・HWH-F370C-Z・HWH-450CU-Z
HWH-F460SCT・HWH-F460SC・HWH-600CU
HWH-F460SCT-Z・HWH-F460SC-Z・HWH-600CU-Z
HWH-F460SCT-GZ・HWH-F460SC-GZ・HWH-600CU-GZ
HWH-F460SCTN・HWH-F460SCN・HWH-600CUN
HWH-F460SCTN-GZ・HWH-F460SCN-GZ・HWH-600CUN-GZ
HWH-FH370CT・HWH-FH370C・HWH-450CU
HWH-FH460SCT・HWH-FH460SC・HWH-600CU
HWH-FH460SCT-GZ・HWH-FH460SC-GZ・HWH-600CU-GZ

●家庭用1シリーズ
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWH-FB371CT・HWH-FB371C・HWH-451CU
HWH-FB371CT-Z・HWH-FB371C-Z・HWH-451CU-Z
HWH-FB371CT-FE・HWH-FB371C-FE・HWH-451CU
HWH-FB371CT-HE・HWH-FB371C-HE・HWH-451CU
HWH-FB371CTN・HWH-FB371CN・HWH-451CUN
HWH-FB371WCT・HWH-FB371WC・HWH-451CU
HWH-FB461SCT・HWH-FB461SC・HWH-601CU
HWH-FB461SCT-Z・HWH-FB461SC-Z・HWH-601CU-Z
HWH-FB461SCT-FE・HWH-FB461SC-FE・HWH-601CU
HWH-FB461SCTN・HWH-FB461SCN・HWH-601CUN
HWH-FB461CT・HWH-FB461C・HWH-601CU
HWH-FB461CT-Z・HWH-FB461C-Z・HWH-601CU-Z
HWH-FB461CTN・HWH-FB461CN・HWH-601CUN
HWH-FB561CT・HWH-FB561C・HWH-731CU
HWH-FB561CT-Z・HWH-FB561C-Z・HWH-731CU-Z
HWH-FBH371CT・HWH-FBH371C・HWH-451CU
HWH-FBH371CTN・HWH-FBH371CN・HWH-451CUN
HWH-FBH461SCT・HWH-FBH461SC・HWH-601CU
HWH-FBH461SCT-Z・HWH-FBH461SC-Z・HWH-601CU-Z
HWH-FBH461SCT-GZ・HWH-FBH461SC-GZ・HWH-601CU-GZ
HWH-FBH461SCTN・HWH-FBH461SCN・HWH-601CUN
HWH-F371CT・HWH-F371C・HWH-451CU
HWH-F371CT-Z・HWH-F371C-Z・HWH-451CU-Z
HWH-F371CT-GZ・HWH-F371C-GZ・HWH-451CU-GZ
HWH-F461SCT・HWH-F461SC・HWH-601CU
HWH-F461SCT-Z・HWH-F461SC-Z・HWH-601CU-Z
HWH-F461SCT-GZ・HWH-F461SC-GZ・HWH-601CU-GZ
HWH-F461SCTN・HWH-F461SCN・HWH-601CUN
HWH-F461SCTN-GZ・HWH-F461SCN-GZ・HWH-601CUN-GZ
HWH-F561CT・HWH-F561C・HWH-731CU
HWH-F561CT-GZ・HWH-F561C-GZ・HWH-731CU-GZ
HWH-FH371CT・HWH-FH371C・HWH-451CU
HWH-FH461SCT・HWH-FH461SC・HWH-601CU

●家庭用2シリーズ
HWH-FB372CT・HWH-FB372C・HWH-452CU
HWH-FB372CTN・HWH-FB372CN・HWH-452CUN
HWH-FB372CTG・HWH-FB372CG・HWH-452CU
HWH-FB372CTG-Z・HWH-FB372CG-Z・HWH-452CU-Z
HWH-FB372CTG-GZ・HWH-FB372CG-GZ・HWH-452CU-GZ
HWH-FB372CTNG・HWH-FB372CNG・HWH-452CUN
HWH-FB372CTNG-I1・HWH-FB372CNG-I1・HWH-452CUN
HWH-FB372WCTG・HWH-FB372WCG・HWH-452CU
HWH-FB462SCT・HWH-FB462SC・HWH-602CU
HWH-FB462SCTN・HWH-FB462SCN・HWH-602CUN
HWH-FB462SCTG・HWH-FB462SCG・HWH-602CU
HWH-FB462SCTG-Z・HWH-FB462SCG-Z・HWH-602CU-Z
HWH-FB462SCTG-GZ・HWH-FB462SCG-GZ・HWH-602CU-GZ
HWH-FB462SCTNG・HWH-FB462SCNG・HWH-602CUN
HWH-FB462CTG・HWH-FB462CG・HWH-602CU
HWH-FB562CTG・HWH-FB562CG・HWH-732CU
HWH-FB562CTG-IZ・HWH-FB562CG-IZ・HWH-732CU-IZ
HWH-FBH372CTG・HWH-FBH372CG・HWH-452CU
HWH-FBH372WCTG・HWH-FBH372WCG・HWH-452CU
HWH-FBH462SCTG・HWH-FBH462SCG・HWH-602CU
HWH-F372CT・HWH-F372C・HWH-452CU
HWH-F372CT-Z・HWH-F372C-Z・HWH-452CU-Z
HWH-F372CT-GZ・HWH-F372C-GZ・HWH-452CU-GZ
HWH-F372CTN・HWH-F372CN・HWH-452CUN
HWH-F462SCT・HWH-F462SC・HWH-602CU
HWH-F462SCT-Z・HWH-F462SC-Z・HWH-602CU-Z
HWH-F462SCT-GZ・HWH-F462SC-GZ・HWH-602CU-GZ
HWH-F462SCTN・HWH-F462SCN・HWH-602CUN
HWH-F562CT・HWH-F562C・HWH-732CU
HWH-F562CT-IZ・HWH-F562C-IZ・HWH-732CU-IZ
HWH-F562CT-IGZ・HWH-F562C-IGZ・HWH-732CU-IGZ
HWH-FH372CT・HWH-FH372C・HWH-452CU
HWH-FH462SCT・HWH-FH462SC・HWH-602CU

●家庭用3シリーズ
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWH-FB373CT・HWH-FB373C・HWH-453CU
HWH-FB373CTN・HWH-FB373CN・HWH-453CUN
HWH-FB373CTN-Z・HWH-FB373CN-Z・HWH-453CUN-Z
HWH-FB373CTN-GZ・HWH-FB373CN-GZ・HWH-453CUN-GZ
HWH-FB373CTG・HWH-FB373CG・HWH-453CU
HWH-FB463SCT・HWH-FB463SC・HWH-603CU
HWH-FB463SCTN・HWH-FB463SCN・HWH-603CUN
HWH-FB463SCTN-Z・HWH-FB463SCN-Z・HWH-603CUN-Z
HWH-FB463SCTN-GZ・HWH-FB463SCN-GZ・HWH-603CUN-GZ
HWH-FB463SCTG・HWH-FB463SCG・HWH-603CU
HWH-FB463CT・HWH-FB463C・HWH-603CU
HWH-FB563CT・HWH-FB563C・HWH-733CU
HWH-FBH373CT・HWH-FBH373C・HWH-453CU
HWH-FBH373CT-Z・HWH-FBH373C-Z・HWH-453CU-Z
HWH-FBH373CT-GZ・HWH-FBH373C-GZ・HWH-453CU-GZ
HWH-FBH373CTG・HWH-FBH373CG・HWH-453CU
HWH-FBH373CTG-PV・HWH-FBH373CG-PV・HWH-453CU
HWH-FBH373CTNG・HWH-FBH373CNG・HWH-453CUN
HWH-FBH373WCT・HWH-FBH373WC・HWH-453CU
HWH-FBH373WCTG・HWH-FBH373WCG・HWH-453CU
HWH-FBH463SCT・HWH-FBH463SC・HWH-603CU
HWH-FBH463SCT-Z・HWH-FBH463SC-Z・HWH-603CU-Z
HWH-FBH463SCT-GZ・HWH-FBH463SC-GZ・HWH-603CU-GZ
HWH-FBH463SCTNG・HWH-FBH463SCNG・HWH-603CUN
HWH-FBH463SCTG・HWH-FBH463SCG・HWH-603CU
HWH-FBH463SCTG-PV・HWH-FBH463SCG-PV・HWH-603CU
HWH-F373CT・HWH-F373C・HWH-453CU
HWH-F373CT-Z・HWH-F373C-Z・HWH-453CU-Z
HWH-F373CT-GZ・HWH-F373C-GZ・HWH-453CU-GZ
HWH-F373CTN・HWH-F373CN・HWH-453CUN
HWH-F463SCT・HWH-F463SC・HWH-603CU
HWH-F463SCT-Z・HWH-F463SC-Z・HWH-603CU-Z
HWH-F463SCT-GZ・HWH-F463SC-GZ・HWH-603CU-GZ
HWH-F463SCTN・HWH-F463SCN・HWH-603CUN
HWH-F563CT・HWH-F563C・HWH-733CU
HWH-FH373CT・HWH-FH373C・HWH-453CU
HWH-FH463SCT・HWH-FH463SC・HWH-603CU
HWH-FBX373CTG・HWH-FBX373CG・HWH-453CUX
HWH-FBX463SCTG・HWH-FBX463SCG・HWH-603CUX

●家庭用4シリーズ
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWH-B374T・HWH-B374・HWH-454U
HWH-B374T-Z・HWH-B374-Z・HWH-454U-Z
HWH-B374T-GZ・HWH-B374-GZ・HWH-454U-GZ
HWH-B374TN・HWH-B374N・HWH-454UN
HWH-B374TN-Z・HWH-B374N-Z・HWH-454UN-Z
HWH-B374TN-GZ・HWH-B374N-GZ・HWH-454UN-GZ
HWH-B374AT・HWH-B374A・HWH-454U
HWH-B374AT-Z・HWH-B374A-Z・HWH-454U-Z
HWH-B374AT-GZ・HWH-B374A-GZ・HWH-454U-GZ
HWH-B374JT・HWH-B374J・HWH-454U
HWH-B374MT・HWH-B374M・HWH-454U
HWH-B374JT-Z・HWH-B374J-Z・HWH-454U-Z
HWH-B374MT-Z・HWH-B374M-Z・HWH-454U-Z
HWH-B374JT-GZ・HWH-B374J-GZ・HWH-454U-GZ
HWH-B374MT-GZ・HWH-B374M-GZ・HWH-454U-GZ
HWH-B464T・HWH-B464・HWH-604U
HWH-B464T-Z・HWH-B464-Z・HWH-604U-Z
HWH-B464T-GZ・HWH-B464-GZ・HWH-604U-GZ
HWH-B464TN・HWH-B464N・HWH-604UN
HWH-B464TN-Z・HWH-B464N-Z・HWH-604UN-Z
HWH-B464TN-GZ・HWH-B464N-GZ・HWH-604UN-GZ
HWH-B464AT・HWH-B464A・HWH-604U
HWH-B464AT-Z・HWH-B464A-Z・HWH-604U-Z
HWH-B464AT-GZ・HWH-B464A-GZ・HWH-604U-GZ
HWH-B564T・HWH-B564・HWH-734U
HWH-B564T-Z・HWH-B564-Z・HWH-734U-Z
HWH-B564T-GZ・HWH-B564-GZ・HWH-734U-GZ
HWH-B374HT・HWH-B374H・HWH-454U
HWH-B374HT-Z・HWH-B374H-Z・HWH-454U-Z
HWH-B374HT-GZ・HWH-B374H-GZ・HWH-454U-GZ
HWH-B374HAT・HWH-B374HA・HWH-454U
HWH-B374HAT-Z・HWH-B374HA-Z・HWH-454U-Z
HWH-B374HAT-GZ・HWH-B374HA-GZ・HWH-454U-GZ
HWH-B374HATN・HWH-B374HAN・HWH-454UN
HWH-B374HATN-Z・HWH-B374HAN-Z・HWH-454UN-Z
HWH-B374HATN-GZ・HWH-B374HAN-GZ・HWH-454UN-GZ
HWH-B374HWT・HWH-B374HW・HWH-454U
HWH-B374HWAT・HWH-B374HWA・HWH-454U
HWH-B464HT・HWH-B464H・HWH-604U
HWH-B464HT-Z・HWH-B464H-Z・HWH-604U-Z
HWH-B464HT-GZ・HWH-B464H-GZ・HWH-604U-GZ
HWH-B464HAT・HWH-B464HA・HWH-604U
HWH-B464HAT-Z・HWH-B464HA-Z・HWH-604U-Z
HWH-B464HAT-GZ・HWH-B464HA-GZ・HWH-604U-GZ
HWH-B464HATN・HWH-B464HAN・HWH-604UN
HWH-B464HATN-Z・HWH-B464HAN-Z・HWH-604UN-Z
HWH-B464HATN-GZ・HWH-B464HAN-GZ・HWH-604UN-GZ
HWH-F374T・HWH-F374・HWH-454U
HWH-F374T-Z・HWH-F374-Z・HWH-454U-Z
HWH-F374T-GZ・HWH-F374-GZ・HWH-454U-GZ
HWH-F464T・HWH-F464・HWH-604U
HWH-F464T-Z・HWH-F464-Z・HWH-604U-Z
HWH-F464T-GZ・HWH-F464-GZ・HWH-604U-GZ
HWH-F464TN・HWH-F464N・HWH-604UN
HWH-F564T・HWH-F564・HWH-734U
HWH-F374HT・HWH-F374H・HWH-454U
HWH-F464HT・HWH-F464H・HWH-604U
HWH-X374HAT・HWH-X374HA・HWH-454UX
HWH-X464HAT・HWH-X464HA・HWH-604UX

●家庭用5シリーズ ※3
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWH-B375T・HWH-B375・HWH-455U
HWH-B375T-Z・HWH-B375-Z・HWH-455U-Z
HWH-B375T-GZ・HWH-B375-GZ・HWH-455U-GZ
HWH-B375TN・HWH-B375N・HWH-455UN
HWH-B375TN-Z・HWH-B375N-Z・HWH-455UN-Z
HWH-B375TN-GZ・HWH-B375N-GZ・HWH-455UN-GZ
HWH-B375TN-GZ-IM・HWH-B375N-GZ-IM・HWH-455UN-GZ-IM
HWH-B375AT・HWH-B375A・HWH-455U
HWH-B375AT-Z・HWH-B375A-Z・HWH-455U-Z
HWH-B375AT-GZ・HWH-B375A-GZ・HWH-455U-GZ
HWH-B375JT・HWH-B375J・HWH-455U
HWH-B375MT・HWH-B375M・HWH-455U
HWH-B375JT-Z・HWH-B375J-Z・HWH-455U-Z
HWH-B375MT-Z・HWH-B375M-Z・HWH-455U-Z
HWH-B375JT-GZ・HWH-B375J-GZ・HWH-455U-GZ
HWH-B375MT-GZ・HWH-B375M-GZ・HWH-455U-GZ
HWH-B375LT・HWH-B375L・HWH-455UL
HWH-B465T・HWH-B465・HWH-605U
HWH-B465T-Z・HWH-B465-Z・HWH-605U-Z
HWH-B465T-GZ・HWH-B465-GZ・HWH-605U-GZ
HWH-B465TN・HWH-B465N・HWH-605UN
HWH-B465TN-Z・HWH-B465N-Z・HWH-605UN-Z
HWH-B465TN-GZ・HWH-B465N-GZ・HWH-605UN-GZ
HWH-B465AT・HWH-B465A・HWH-605U
HWH-B465AT-Z・HWH-B465A-Z・HWH-605U-Z
HWH-B465AT-GZ・HWH-B465A-GZ・HWH-605U-GZ
HWH-B465LT・HWH-B465L・HWH-605UL
HWH-B375HT・HWH-B375H・HWH-455U
HWH-B375HT-Z・HWH-B375H-Z・HWH-455U-Z
HWH-B375HT-GZ・HWH-B375H-GZ・HWH-455U-GZ
HWH-B375HAT・HWH-B375HA・HWH-455U
HWH-B375HAT-Z・HWH-B375HA-Z・HWH-455U-Z
HWH-B375HAT-GZ・HWH-B375HA-GZ・HWH-455U-GZ
HWH-B375HATN・HWH-B375HAN・HWH-455UN
HWH-B375HATN-Z・HWH-B375HAN-Z・HWH-455UN-Z
HWH-B375HATN-GZ・HWH-B375HAN-GZ・HWH-455UN-GZ
HWH-B375HWT・HWH-B375HW・HWH-455U
HWH-B375HWTV・HWH-B375HWV・HWH-455U
HWH-B375HWAT・HWH-B375HWA・HWH-455U
HWH-B375HWATV・HWH-B375HWAV・HWH-455U
HWH-B375HWAT-IM・HWH-B375HWA-IM・HWH-455U-IM
HWH-B465HT・HWH-B465H・HWH-605U
HWH-B465HT-Z・HWH-B465H-Z・HWH-605U-Z
HWH-B465HT-GZ・HWH-B465H-GZ・HWH-605U-GZ
HWH-B465HAT・HWH-B465HA・HWH-605U
HWH-B465HAT-Z・HWH-B465HA-Z・HWH-605U-Z
HWH-B465HAT-GZ・HWH-B465HA-GZ・HWH-605U-GZ
HWH-B465HATN・HWH-B465HAN・HWH-605UN
HWH-B465HATN-Z・HWH-B465HAN-Z・HWH-605UN-Z
HWH-B465HATN-GZ・HWH-B465HAN-GZ・HWH-605UN-GZ
HWH-B565HAT・HWH-B565HA・HWH-735U
HWH-B565HAT-Z・HWH-B565HA-Z・HWH-735U-Z
HWH-B565HAT-GZ・HWH-B565HA-GZ・HWH-735U-GZ
HWH-F375T・HWH-F375・HWH-455U
HWH-F375T-Z・HWH-F375-Z・HWH-455U-Z
HWH-F375T-GZ・HWH-F375-GZ・HWH-455U-GZ
HWH-F465T・HWH-F465・HWH-605U
HWH-F465T-Z・HWH-F465-Z・HWH-605U-Z
HWH-F465T-GZ・HWH-F465-GZ・HWH-605U-GZ
HWH-F465TN・HWH-F465N・HWH-605UN
HWH-F565T・HWH-F565・HWH-735U
HWH-F375HT・HWH-F375H・HWH-455U
HWH-F465HT・HWH-F465H・HWH-605U
HWH-X375HAT・HWH-X375HA・HWH-455UX
HWH-X465HAT・HWH-X465HA・HWH-605UX

<業務用>
●業務用0シリーズ
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWS-GH460SCT・HWS-GH460SC・HWS-G730CH
HWS-GH460SCT-Z・HWS-GH460SC-Z・HWS-G730CH-Z
HWS-GH460SCTN・HWS-GH460SCN・HWS-G600CHN

●業務用1シリーズ ※3
貯湯ユニット形名・システム形名・ヒートポンプユニット形名
HWS-GH371CT・HWS-GH371C・HWS-G451CH
HWS-GH461CT・HWS-GH461C・HWS-G721CH
HWS-GH371CT-IZ・HWS-GH371C-IZ・HWS-G451CH-IZ
HWS-GH371CT-IGZ・HWS-GH371C-IGZ・HWS-G451CH-IGZ
HWS-GH461CT-IGZ・HWS-GH461C-IGZ・HWS-G721CH-IGZ
HWS-GH461CT-I65・HWS-GH461C-I65・HWS-G721CH
HWS-GH371CTN・HWS-GH371CN・HWS-G451CHN
HWS-GH461CTN・HWS-GH461CN・HWS-G601CHN
HWS-GH461CTN-IZ・HWS-GH461CN-IZ・HWS-G601CHN-IZ

※1 HPL-で始まる電気温水器製品は対象外。
※2 HPE-で始まるヒートポンプ給湯機は対象外。
※3 一部機種は、製造時期(製造番号)によっては対象外の場合もある。

【理由】
ヒートポンプユニット内の圧縮機が腐食により破損し、ヒートポンプ給湯機沸き上げ運転中にユニット本体が変形するおそれがあるため。

【対策】
点検・補修

【問い合わせ】
対象機種ご使用のお客様専用窓口
フリーダイヤル 0120-787-080(携帯電話からも利用可)
受付時間 9:00~18:00(土、日、祝日を含む)
※2020年8月以降は、土、日、祝日を除く。
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